Business Wings a sole proprietary company and is engaged in Debt collection, Debt recovery and Customer Support (Telecalling) and related ancillary services. Our Head office is located Mumbai and we provide our services in every major cities of India.
Learn MoreWe use our customer experience process expertise as well as our highly-skilled, empathetic and engaged teams to provide exceptional, integrated customer experiences across the globe. By analyzing customer behavior and prioritizing customer needs using advanced analytics, we recommend the most appropriate service models - from traditional to digital - to meet changing market dynamics.
Looking for external support solutions, like, for example, outsourced phone support, which is getting more and more popular each year. But why? What are the pros of collaboration with Support-as-a-Service outsourcing provider like TheBusinesswings?
Hiring support staff and building a top-notch support strategy within your company structure costs quite a lot. It is way better to focus on your business agenda and let the outsourced customer support team take care of your users for a smaller cost.
TheBusinessWings offers the coverage of absolutely all your preferred means of communication — phones, chats, emails. We are also fully integrable with the most popular chat and phone systems which makes our services smooth and flexible to suit all your business needs.
TheBusinessWings hires, on-boards and takes care of training the support consultants that are the most suited for your particular needs. Our customers are as involved in this process as they want to be.
We provide superb customer service support, as it is in our DNA. It is the basis of our operation. There is no TheBusinessWings without a customer centricity and that is a guarantee for a superb customer care outsourcing solution.
What does TheBusinessWings offer?
We offer cost-effective, efficient and ethical services suitable to all sizes of commercial organisations. We work towards removing the obstacles that stand between our client’s business and the money it’s owed, by maximising the recovery of their outstanding debts. We understand the importance of confidentiality of private data our clients, data security, and that is why we ensure that the data provided to us always remains confidential and for the same if desired we offer to enter into a Non-Disclosure Agreement.
We are here to support our clients to build reputed brands through innovation which enables them to increase their customer engagement for business growth and stability.
We try our best to be in our customer’s shoes when collaborating to provide business solutions to best fit your needs as we strongly believe in customer satisfaction.
We are a business solution provider for various entities and our specialty lies in providing solutions for cost control and increase in business efficiency and we monitor to live by what we preach.
Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.
The Business Wings on-demand model gives you access to experienced, high-quality agents that deliver better customer service at a lower cost.
We pride ourselves on being customer-centric, empathic and professional. We understand that every request requires fast resolution, and we want all of our clients to achieve success as quickly as possible. With our help, of course.
Customer support is a range of services aimed at providing the customers with assistance and answers when it comes to purchasing and using the product.
Outsourcing Support service is a great way to gather a team that is going to ensure a great user experience and will provide top-notch care without you having to set the team up and teach them the product. TheBusinessWings will do that for you.
Outsourcing help and business support helps you leave the room for developing your brand and reach new heights without having to worry about hiring and teaching support consultants. Plus, outsourced customer service cost is much lower than building an in-house team from scratch.
To outsource your customer support service, contact us at eswar@thebusinesswings.com, and we will answer all the questions and provide you the help you need.
We are based across several locations: main office in the Mumbai, service delivery around the world, representative office in Bangalore.
Office: 207, Second Floor, Nirman Ind Estate,
Chincholi Link Road, Near Fire Brigade,
Malad West, Mumbai 400064.
eswar@thebusinesswings.com
+91 87678 42055
