Better Solutions For
Your Business Growth
We offer modern solutions for growing your business with debt recovery, customer support, and business optimization services across India.
Trusted by Industry Leaders
We partner with the most respected financial institutions to provide you with the best services.
FlashCash
RapidRupee
Avail
Money Wide
Ola
Haldiram
Ecofy
Nira Finance
About Business Wings
Business Wings is a sole proprietary company engaged in Debt collection, Debt recovery and Customer Support (Telecalling) and related ancillary services. Our Head office is located in Mumbai and we provide our services in every major city of India.
We use our customer experience process expertise as well as our highly-skilled, empathetic and engaged teams to provide exceptional, integrated customer experiences across the globe. By analyzing customer behavior and prioritizing customer needs using advanced analytics, we recommend the most appropriate service models - from traditional to digital - to meet changing market dynamics.
Learn MoreCost-Effective
We offer cost-effective, efficient and ethical services suitable to all sizes of commercial organisations.
Data Security
We understand the importance of confidentiality of private data, ensuring it always remains secure.
Customer-Centric
We pride ourselves on being customer-centric, empathic and professional in all our interactions.
Business Growth
We work towards removing obstacles that stand between your business and the money it's owed.
The best support service outsourcing solutions
We offer cost-effective, efficient and ethical services suitable to all sizes of commercial organisations.
Debt Collection & Recovery
We work towards removing the obstacles that stand between your business and the money it's owed, by maximizing the recovery of outstanding debts.
- •Ethical collection practices
- •Customized recovery strategies
- •Regular reporting and updates
- •Legal compliance assurance
Customer Support (Telecalling)
Our highly-skilled, empathetic teams provide exceptional, integrated customer experiences across the globe with 24/7 coverage.
- •Multilingual support
- •Dedicated or shared consultants
- •Performance analytics
- •Quality assurance monitoring
Business Solutions
We are a business solution provider for various entities with specialty in providing solutions for cost control and increased business efficiency.
- •Business process optimization
- •Cost reduction strategies
- •Performance improvement
- •Strategic business consulting
A better customer experience, simplified
Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.
WE SUPPORT
We are here to support our clients to build reputed brands through innovation which enables them to increase their customer engagement for business growth and stability.
WE PROMOTE
We try our best to be in our customer's shoes when collaborating to provide business solutions to best fit your needs as we strongly believe in customer satisfaction.
WE MONITOR
We are a business solution provider for various entities and our specialty lies in providing solutions for cost control and increase in business efficiency and we monitor to live by what we preach.
What Our Clients Say
Rajesh Kumar
CEO, TechSolutions India
Business Wings has been instrumental in our debt recovery process. Their professional approach and ethical practices have helped us recover outstanding payments while maintaining positive relationships with our clients.
Priya Sharma
Operations Director, Retail Chain
The customer support outsourcing services from Business Wings have transformed our customer experience. Their team is responsive, knowledgeable, and truly represents our brand values in every interaction.
Vikram Mehta
Finance Manager, Manufacturing Company
We've seen a significant improvement in our cash flow since partnering with Business Wings for debt collection. Their systematic approach and regular reporting keep us informed throughout the process.
Frequently Asked Questions
We pride ourselves on being customer-centric, empathic and professional. We understand that every request requires fast resolution.
Customer support is a range of services aimed at providing the customers with assistance and answers when it comes to purchasing and using the product.
Companies outsource customer service to reduce costs, access specialized expertise, scale operations quickly, provide 24/7 support, and focus on their core business activities. It allows them to improve customer satisfaction while optimizing resources.
Benefits include cost savings, access to specialized expertise, scalability, 24/7 coverage, multilingual support, improved focus on core business, and access to advanced technologies without capital investment.
To outsource customer service, first identify your needs, research potential providers, evaluate their expertise and track record, discuss your requirements in detail, establish clear KPIs, create a transition plan, and maintain regular communication for continuous improvement.
Ready to elevate your business with our solutions?
Get a quote today and discover how Business Wings can help you maximize recovery, enhance customer support, and optimize your business processes.
Get a QuoteGet in Touch
We are based across several locations: main office in Mumbai, service delivery around the world, representative office in Bangalore.
Contact Information
Location
Office: 207, Second Floor, Nirman Ind Estate, Chincholi Link Road, Near Fire Brigade, Malad West, Mumbai 400064.
eswar@thebusinesswings.com
Call
+91 87678 42055