Terms of Service
Legal terms and conditions for using our services
Last updated: 7/6/2025
Agreement to Terms
By accessing and using the Business Wings website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
Business Wings provides debt collection, debt recovery, customer support (telecalling), and related business solutions. Our services are designed to help businesses optimize operations, recover outstanding payments, and enhance customer satisfaction.
Use License
Permission is granted to temporarily download one copy of the materials on Business Wings' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
Service Terms
Client Obligations
When engaging our services, clients agree to:
- Provide accurate and complete information
- Comply with all applicable laws and regulations
- Pay fees according to agreed terms
- Maintain confidentiality of sensitive information
- Cooperate in good faith throughout the service period
Service Limitations
Our services are subject to the following limitations:
- Services are provided on an "as is" basis
- We do not guarantee specific outcomes or results
- Service availability may be subject to maintenance and updates
- We reserve the right to modify or discontinue services with notice
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.
Confidentiality
We understand the importance of confidentiality in business relationships. We commit to maintaining the confidentiality of all client information and will not disclose such information to third parties without explicit consent, except as required by law.
Payment Terms
Payment terms for our services include:
- Fees are due according to the agreed payment schedule
- Late payments may incur additional charges
- Disputed charges must be reported within 30 days
- Refunds are subject to our refund policy
Limitation of Liability
In no event shall Business Wings or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Business Wings' website, even if Business Wings or an authorized representative has been notified orally or in writing of the possibility of such damage.
Indemnification
You agree to indemnify and hold harmless Business Wings, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of our services or violation of these terms.
Termination
Either party may terminate the service agreement with appropriate notice as specified in individual service contracts. Upon termination, all rights and obligations shall cease, except those that by their nature should survive termination.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If resolution cannot be achieved, disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 2015.
Force Majeure
Business Wings shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.
Modifications
Business Wings may revise these terms of service at any time without notice. By using this website and our services, you are agreeing to be bound by the then current version of these terms of service.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: legal@thebusinesswings.com
- Phone: +91 87678 42055
- Address: Office: 207, Second Floor, Nirman Ind Estate, Chincholi Link Road, Near Fire Brigade, Malad West, Mumbai 400064